All products include free shipping, and the listed price already includes customs duties.
As our products are entirely handmade and customized, they may show slight traces of hand craftsmanship. Please consider this before ordering if you prefer machine-perfect finishes.
Due to the personal nature of these products and their custom-made characteristics, we do not support "no-reason returns" to ensure the safety and health of both pets and their owners. However, exchanges are available for products with obvious defects.
Please confirm the size carefully before purchasing. If you're unsure, please contact us. If production has already begun, changing the size or information will incur a handling fee of 30% of the original price.
Custom handmade products require production time. If we receive too many orders, we may temporarily suspend new orders. For customers who have already placed orders, we will proactively contact you to either expedite production or process a refund.
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